Read the technical requirements for the ecoDMS Plugin for direct archiving from MS Office here.
Windows XP, 7, 8
Windows Server 2003, 2008, 2012
32 & 64 bit min. 1280 x 1024 Pixel PDF/A & Original Office Format E-Mails from Outlook: PDF/A & EML-Format 2007, 2010, 2013, 2016 Word, Excel, PowerPoint, Outlook For the Office Plug-in to work the "Windows Imaging Component"must be installed first:

System Environment

Please note the official system requirements for each application before installation. If your system does not meet these requirements, we cannot guarantee the smooth and stable operation of our software.