Read the technical requirements for the ecoDMS Plugin for direct archiving from MS Office here.
Windows XP, 7, 8
Windows Server 2003, 2008, 2012
32 & 64 bit min. 1280 x 1024 Pixel PDF/A & Original Office Format E-Mails from Outlook: PDF/A & EML-Format 2007, 2010, 2013, 2016 Word, Excel, PowerPoint, Outlook For the Office Plug-in to work the "Windows Imaging Component"must be installed first:

Direct Manufacturer Support

Our support team will be pleased to address your technical and content-related questions regarding ecoDMS GmbH software.