Licensing Model ecoMAILZ (donnie)

• The software components for the trial version and the full version are identical. They can all be downloaded in the software download area of the ecoDMS website.
• Following the initial installation, ecoMAILZ is automatically available as a trial version. You can archive a maximum of 3000 emails with the trial version.
• Users can also test the available plugins and addons during the trial period.
• The maximum amount of emails that can be stored in ecoMAILZ is 3000.
• A license can be activated in the Settings of ecoMAILZ.

You may only activate your se for one server instance. If you want to install the license on another server instance or after a new installation, for example, you must deactivate the licence first. Then you can reactivate the license on the newly installed hardware.

Example: If you want to move the ecoMAILZ from a computer to a NAS system, you must first deactivate the license on that computer. Then you can reactivate the freed license on the new server. You can transfer your existing data and settings through the backup and restore function.

The responsible ecoMAILZ administrator activates and deactivates a license in the Settings. Refer to the ecoMAILZ manual for a detailed description of how to activate a license and how to backup and restore your data.

Purchasing support is optional at ecoDMS GmbH, not mandatory. You can take advantage of support as you need it.

The low licence fee, of course, cannot include any additional services, such as “support by ecoDMS technicians”. But this has a good reason: “Those who do not require support shouldn’t need to pay for it.”

You can purchase support as you need it in form of a support package with flexible service units at very fair prices.

Purchasing a support package will entitle you to receiving support via phone and email straight from the manufacturer. A modern prepaid principle allows the flexible use and combination of the services you require. In addition, the ecoDMS knowledge database holds answers to many questions. Here you can find free tips, advice, product details, FAQs and support information regarding our software and services.