Here you can find questions and answers about ecoDMS Client, including licence and connection manager.

When establishing a connection via the Connection Manager, the message “No reply message received” displays. Please check the host name and ensure...

During various graphical operations (e.g. using the clipboard) ecoDMS Client may shut down.This is not an ecoDMS error but a Qt bug:Read BugreportAs a...

When sending documents through ecoDMS, only one email window opens without attachments. Microsoft Outlook for Mac does not support this function.

A bug prevents sending documents directly from ecoDMS with Thunderbird under MacOS. Mozilla.has been notified....

Mit Regular Expressions können Sie die Dokumentenerkennung in ecoDMS individuell auf Ihre Bedürfnisse anpassen. Details und Beispiele zur Verwendung dieser...

When starting ecoDMS Connection Manager or ecoDMS Client, the following message may display:"Cannot start the programme because...

ecoDMS Version 16.09 (eleanor) Depending on the hardware, hardware acceleration of the computer (not the graphics card) is required. Should the main...

Unter Ubuntu funktioniert unregelmäßig drag&drop in den Einstellungen nicht richtig. Dies kann bei der Vergabe von Benutzerberechtigungen, aber auch...

To find out which words are read in an archived PDF, proceed as follows: Open the archived PDF document in ecoDMS. Select all text areas in the PDF...

To send documents, ecoDMS uses the e-mail programme that was set as a default. Some e-mail clients do not support this function. This is why there...

An error occurs when entering single-digit dates with the keyboard. This is not an error in ecoDMS. It is a bug in Qt. This error has already been...

Debian: Icon from the Connection Manager is not displayed in the menu bar This characteristic of gnome can be resolved by installing the extension...

For ecoDMS Version 14.08 (krusty) Update -11 a patch for linux distributions is available (Ubuntu und Debian). The patch fixes a bug when opening a...

ecoDMS all Versions We have not exactly integrated a standard function to write notes directly onto PDFs. ecoDMS is designed to be audit proof. A...

Several DocIDs are assigned when executing mass classification for a document. Mass classification can be executed in different ways: You have...

The date is automatically assigned when archiving, but it can be changed if necessary. We recommend you store the actual postal date of receipt of...

Please check if you have installed software like "Registry Cleaner" (for example CCleaner). Also "Security-Suites" can be the reason for your...

The classification attributes and permissions of a classification template can be copied to the clipboard and pasted to any position. In this way...

In order to test the ecoDMS system for free for a period of 30 days, please note the following: The trial is not intended for use with a backup file...

For folders, document types and status you can replace the default icons with a user-defined icon if you wish to do so. ecoDMS, however, currently...

The ecoDMS archive system has a security function, which locks a user after several wrong attempts to enter their password. When the user logs in,...

ecoDMS recognizes different types of barcodes::linear barcodes:- 2of5 Interleaved (0-9)- Code-39 Full ASCII...

As a standard, ecoDMS has an ad hoc workflow function which allows the mapping of specific processes in a manual, status and user-based workflow....

As of ecoDMS version 14.08 (krusty), licences can be activated easily through the Settings dialogue box in ecoDMS. A licence file is no longer...

When assigning documents and document information, ecoDMS uses a classification dialogue box, where you can assign any metadata and permissions to a...

The following software should not be used together with ecoDMS, because it is incompatible with parts of our system: ZoneAlarm:...

The keychain for TLS (SSL) encryption must be in format JSSE (Java KeyStore).

If the help text in the toolbar of the ecoDMS components should not be displayed fully or have a faulty display, please note that this is not an...

An ecoDMS licence can always be activated on a server instance, to which it is then dedicated. Of course you can also install or migrate your...

If a user has entered a password more than five times incorrect in the Web Client / Web Interface, the user will be locked by the system.

If the message "The number of available licences has been exceeded." displays in the connection manager, you have probably established too many...

The message "User is locked" displays when the user entered the password incorrectly more than 3 times. Then the system blocks the user for security reasons....

In the ecoDMS Client you can set the type of document to be displayed. You can select personal and all documents. In addition, you can set the...

Documents stored in ecoDMS can be automatically assigned according to specified attributes and also archived without requiring manual intervention...

Bei der Suche nach Zahlen in einem Textfeld zb. 04837 wird die 0 abgeschnitten und somit kein Ergebnis geliefert. Die unscharfe Suche hilft Ihnen...

Depending on the application, it may not possible to send attachments directly from ecoDMS under Ubuntu. This is NOT an error in ecoDMS. For more...

When you purchase an ecoDMS licence, our archiving solution provides a number of services. Each licence you purchase includes a simultaneous client...

Geben Sie einen oder mehrere eindeutige Suchbegriffe ein, die im Dokument oder in den Metadaten vorkommen. Das Tildezeichen führt eine grobe Suche...

Please refer to the ecoDMS manual. The access data are written here. Default User In order to work with the document management system, you must...

System Environment

Please note the official system requirements for each application before installation. If your system does not meet these requirements, we cannot guarantee the smooth and stable operation of our software.

Direct Manufacturer Support

We are pleased to offer professional support and services on the way to digitalising and archiving your documents.

applord Academy

We have a broad range of training and seminar offers for our product portfolio. The training facilities of applord Holding Europe GmbH in Aachen offer a pleasant learning environment. Our course rooms are fitted with the latest hardware and professional presentation technology.