ecomailzecoMAILZ is a standalone software for automatic, legally compliant email archiving. Find answers to the most frequently asked questions here.
Here you can find questions and answers about how to use ecoMAILZ plugins.
Find questions and answers about how to use the ecoMAILZ web client interface on the supported user devices here.
Find questions and answers about the installation of ecoMAILZ software here.

Using the ecoMAILZ plugin for ecoDMS under Ubuntu 18.04 (Bionic Beaver) may cause ecoDMS Client to crash. This behaviour is caused by pre-installed...

Please note that emails without message ID deleted through a delete request in ecoMAILZ Archive, are displayed as "not archived" (white status icon) due...

There are several ways of configuring the adapters, depending on the type of email system you want to integrate. The following scenarios describe...

Installing ecoDMS / ecoMAILZ and Acronis True Image on the same computer may lead to the following behaviour:The Acronis "Active Protection" tool...

You can install ecoMAILZ in German and English language. The installation language depends on the language settings configured in your operating...

The super user (default user) is created automatically when you first install ecoMAILZ. This user serves system configuration and thus has, among...

System Environment

Please note the official system requirements for each application before installation. If your system does not meet these requirements, we cannot guarantee the smooth and stable operation of our software.

Direct Manufacturer Support

We are pleased to offer professional support and services on the way to digitalising and archiving your documents.