Please check if you have installed software like "Registry Cleaner" (for example CCleaner). Also "Security-Suites" can be the reason for your disappeared profiles. Exclude the following registry entry from checking:

HKEY_CURRENT_USER - Software - applord GmbH - ecoDMS-Profilmanager - profiles

System Environment

Please note the official system requirements for each application before installation. If your system does not meet these requirements, we cannot guarantee the smooth and stable operation of our software.

Direct Manufacturer Support

We are pleased to offer professional support and services on the way to digitalising and archiving your documents.