If the ecoDMS server is installed in a virtualised Linux environment, there may be some difficulties when starting the ecoDMS server, depending on the type of virtualisation. The cause of the issue is that the random values supplied by the VM required to generate keys are either missing or insufficient. To solve this issue, please enter the following commands in the console:

  • sudo service ecodms stop
  • sudo apt-get install haveged
  • sudo service ecodms start

System Environment

Please note the official system requirements for each application before installation. If your system does not meet these requirements, we cannot guarantee the smooth and stable operation of our software.

Direct Manufacturer Support

We are pleased to offer professional support and services on the way to digitalising and archiving your documents.