There are several ways of configuring the adapters, depending on the type of email system you want to integrate. The following scenarios describe practical applications:
  1. RECOMMENDED: Downloading from a so-called journal mailbox via a technical userThis mailbox contains copies of all incoming, outgoing and internal emails from all users. Various email systems offer the option of configuring a journal mailbox. To allow ecoMAILZ access to a journal mailbox, you must make the appropriate settings in your email system. The exact configuration depends on the system and may vary considerably from system to system. Please refer to the user manual of your email application. Once you have access to a journal mailbox, it is sufficient to configure one adapter as the source for the emails you want to import and archive in ecoMAILZ. This method is recommended and requires the lowest maintenance effort.
  2. Downloading from individual mailboxes with the login credentials of the mailbox ownerFor this option, the configuration of ecoMAILZ is not much different to that of an email client used for downloading emails on a daily basis. The disadvantage of this solution, however, is that you must configure a dedicated adapter for each mailbox you want to archive. This will significantly increase the maintenance effort. Once your email system and your adapters are configured in ecoMAILZ, the adapters start archiving emails.
Installing ecoDMS / ecoMAILZ and Acronis True Image on the same computer may lead to the following behaviour:
The Acronis "Active Protection" tool recognizes some ecoDMS / ecoMAILZ files as "suspicious processes" and blocks them.

Consequently, ecoMAILZ may not display emails although they are in the database.
The cause of this issue is not in ecoDMS / ecoMAILZ and cannot be influenced by ecoDMS / ecoMAILZ.

Therefore, it is crucial to add the ecoDMS / ecoMAILZ files identified as suspicious to the non-suspicious files in Acronis True Image in the "Active Protection - Manage permission list" dialog box.

Should this behaviour persist in ecoDMS / ecoMAILZ when using Acronis True Image, please contact our support.
You can install ecoMAILZ in German and English language. The installation language depends on the language settings configured in your operating system. The installation programme automatically recognises these settings.
The super user (default user) is created automatically when you first install ecoMAILZ. This user serves system configuration and thus has, among others, the permission to make system settings and add more users. Please note that you cannot delete super users.

The login credentials for the super user (if the password has not been changed) are:
  • Username: ecomailz
  • Password: ecomailz
Change your password as soon as possible for security reasons.

Keywords: user data, login, login credentials
Using the ecoMAILZ plugin for ecoDMS under Ubuntu 18.04 (Bionic Beaver) may cause ecoDMS Client to crash. This behaviour is caused by pre-installed Ubuntu (Nouveau) graphics drivers. Install the latest NVidia driver to resolve this behaviour.

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