Media

Always up-to-date! The latest reports on ecoDMS GmbH

For data protection reasons the 0900 support hotlines for the archiving systems of ecoDMS GmbH unfortunately are no longer available. The hotlines for Germany, Austria and Switzerland can no longer be called.

The reason for this is a change in the legal provisions for data protection. According to the new General Data Protection Regulation, remote maintenance is no longer possible via phone. This form of technical support requires a contract data processing agreement, which we can exclusively offer within the scope of a support package.

We want to provide optimum service and support to our customers and respond directly to each support request. This usually requires remote access sessions in which we access the customer's hard and software environment. For legal reasons we are no longer allowed to offer an all-inclusive service via 0900 phone service.

Your satisfaction is important to us! This is why we suspended the fee-based telephone support on July 18, 2018.

Of course we will be available to answer your technical and content-related questions via support package. The scope of the support package provides an optimum all-round service via email and phone, and remote maintenance including contract data processing agreement.

Should you detect bugs in our software, you can notify us through our free ticketing system.

Thank you for your understanding.

Software made in Germany

ecoDMS GmbH offers first class software for digitizing, archiving, managing and automating documents, files, emails, information and much more.

Purchase Full Version

With just a few mouse-clicks you can purchase licenses for the full versions of our archiving systems from our online shop. Moreover, we offer low cost support packages.

Free Trial

We offer a free trial version of our software for download. Download now and try without any obligation.