For data protection reasons the 0900 support hotlines for the archiving systems of ecoDMS GmbH unfortunately are no longer available. The hotlines for Germany, Austria and Switzerland can no longer be called.

The reason for this is a change in the legal provisions for data protection. According to the new General Data Protection Regulation, remote maintenance is no longer possible via phone. This form of technical support requires a contract data processing agreement, which we can exclusively offer within the scope of a support package.

We want to provide optimum service and support to our customers and respond directly to each support request. This usually requires remote access sessions in which we access the customer's hard and software environment. For legal reasons we are no longer allowed to offer an all-inclusive service via 0900 phone service.

Your satisfaction is important to us! This is why we suspended the fee-based telephone support on July 18, 2018.

Of course we will be available to answer your technical and content-related questions via support package. The scope of the support package provides an optimum all-round service via email and phone, and remote maintenance including contract data processing agreement.

Should you detect bugs in our software, you can notify us through our free ticketing system.

Thank you for your understanding.

ecoDMS Version 18.09 (apu)

Download the current version of the successful archiving system and test the features for free for 30 days. In the shop you can purchase licences for the full version.

ecoMAILZ Version 17.08 (donnie)

The "ecoMAILZ" email archive is a new standalone software for automatic and legally compliant email archiving. Test the software with up to 3000 messages for free.

Press Clippings

Numerous magazines and PR portals report on our company and our archiving systems. You can find an extract of our clippings here.