ecoDMS Error Tickets – Support Request

Information on the system environment

Is the server virtualized? *

Yes

No

No Idea

Which VM (virtual machine) are you using? *

Which operating system do you use on server side? *

Which operating system do you use on CLIENT side? *

For which product are you reporting the error? *

ecoDMS (burns)

WORKZ Add-on for ecoDMS (burns)

ecoMAILZ

Welche Version ist betroffen (Build)? *

Expected Feature & Result *

Steps to Reproduce the Error *

Do you have log entries, screenshots, error messages, and/or files that are causing this problem?

These files will help us to find the problem (permitted formats: .jpg, .jpeg, .png, .gif, .pdf, .txt, .webp, .tif, .tiff - max. 2 MB per file).

Drag and drop files here or Browse

Do you have a valid support package? *

Yes

No

What is your service number? *

Which license type are you using? *

Fullversion

Free Trial

Please enter the appropriate license number. *

Company Name

Salutation *

First Name

Last Name *

Phone *

+49

Email Address *

Accept legal terms and conditions to proceed *

I herewith confirm that I have read the privacy policy and I agree with them.