Right of Withdrawal
Notice of Withdrawal
If the client is a consumer in the sense of Section 13 of the German Civil Code, the client shall be instructed about his legal withdrawal rights under the EU Consumer Rights Directive for contracts on the supply of digital contents and for contracts and providing services as follows (may also be retrieved at: www.ecodms.de/index.php/en/right-of-withdrawal
Consequences of Withdrawal:When you withdraw from this contract, any payments that you may have made to us, including the delivery charges (with the exception of any additional costs of delivery of any type that you may choose rather than the standard delivery offered by us), shall be paid back to you within fourteen days of the day we received your notice of withdrawal from this contract. For this repayment, we shall use the same mode of payment that you used for the original transaction, unless agreed to otherwise with you in writing. Under no circumstances shall we charge you any fees for this repayment.In case of a service contract:Should you demand that services commence during the withdrawal period, you will be charged an appropriate amount in proportion to the extent of the services provided until you notify us of your withdrawal from this contract in comparison to the full coverage of the contract.Right of Withdrawal ExpirationPursuant to Section 356(4) of the German Civil Code, the right of withdrawal from a contract for the delivery of services shall expire even when the contractor has rendered the service in its entirety and has begun with the execution of the service only after having received explicit approval from the consumer who simultaneously confirms his awareness that he will lose his right of withdrawal upon complete fulfillment of the contract by the contractor.Pursuant to Section 356(5) of the German Civil Code, the right of withdrawal from a contract for the supply of digital content that is not loaded onto physical data carriers shall expire even if the contractor has commenced execution of the contract, after the consumer
Monday, 10 January 2022 09:47 • 125.61 KB • DE
- has expressly agreed that the contractor may begin with the execution of the contract before the end of the withdrawal period and
- has confirmed his awareness that he will lose his right of withdrawal upon complete fulfillment of the contract.
Friday, 22 November 2019 13:50 • 138.47 KB • DE+EN