To ensure that you can use the individual software components of ecoDMS ONE smoothly, securely, and with optimal performance, we recommend a quick check of the system requirements. The overview shows you at a glance which hardware and operating systems are supported and what the minimum requirements are.
The key benefits are the level of automation in your license management and budget predictability: Instead of purchasing every component, update, and support unit individually and manually via the online shop, ecoDMS ONE bundles everything into a single, comprehensive package.
- Centralized Procurement instead of Individual Purchases: The WORKZ add-on for automated document processes in ecoDMS and the unlimited API interface are already included, eliminating the need for separate orders.
- Automated Updates: Software maintenance and updates renew automatically. This saves you the hassle of manually renewing in the shop every year or purchasing new versions individually.
- Included Support: Technical support and support units are integrated directly into the package. You have immediate access to assistance without having to go through a separate purchasing process for support units.
The licensing for ecoDMS ONE is based on a model consisting of a one-time acquisition fee and an annual service fee per concurrent connection.
Upon entering into the contract, the license fee is paid as a one-time upfront cost. In addition, an annual service fee is charged, which covers access to the latest software versions and technical support services.
Licensing is not based on the total number of users, but rather on the number of simultaneous (concurrent) connections. This ensures that you only pay for actual, concurrent usage.
A minimum requirement of three concurrent connections applies. For example, if ten employees work with the system but a maximum of three are active at any given time, only three licenses are required.
The concurrent user model defines system access based on simultaneous usage:
- Unlimited Installations: The software can be installed on an unlimited number of devices, and an unrestricted number of user accounts can be created.
- Active Access: The number of purchased connections determines how many users can be actively logged into the system at the exact same time.
- Example: With 3 licenses, 3 employees can work with ecoDMS simultaneously. As soon as one user logs out, the license immediately becomes available to another colleague.
This model provides companies with a transparent, highly predictable way to scale usage without the need to license every single user individually.
ecoDMS ONE charges a one-time fee of 250.00 EUR (net) per concurrent connection upon signing up. In addition, there is an annual fixed fee of 50.00 EUR (net) per concurrent connection, also due upon signing up. The €50.00 consists of €25.00 net for maintenance and updates plus €25.00 net for support per connection per year. The term is 12 months, after which it is automatically renewed.
During the contract term, you receive all available updates and new versions of the included software. This includes new features, continuous enhancements, as well as fixes provided via patches. The goal is to ensure you do not remain on an outdated version and that requirements as well as technical frameworks continue to be met. With ecoDMS ONE software maintenance, you are always up to date.
With ecoDMS ONE, you receive technical support directly from us as the manufacturer, covering tasks such as installation, setup, configuration, and troubleshooting. The ecoDMS ONE package includes one 15-minute support unit per concurrent connection per year. For instance, with three concurrent ecoDMS ONE connections, you receive three support units per year. This clearly defines the amount of support time included annually. Should you require additional support units beyond this allotment, they can be purchased separately in the online shop.
Yes, you can test the software products included in ecoDMS ONE individually, free of charge and without obligation, as a free trial:
- ecoDMS & WORKZ Add-on: You can test these free of charge for 30 days after installation. During this period, almost all features are available to you.
- ecoMAILZ: The free trial allows for the archiving of up to 3,000 emails with full features.
- API Interface: A total of 30 connects are available in the free trial to test the API. (In contrast to the standard license, the subsequent ecoDMS ONE package enables unlimited API usage).
- Automatic End: After the trial period expires, access ends automatically unless a license is used. There are no obligations, and the decision remains entirely yours.
- Easy Start: Simply download the software from the download area. The trial versions are identical to the full version and can be permanently unlocked upon purchase by simply applying a license.
