You Will Benefit From These Services Throughout the Term of the Contract

  • Always Up-To-Date

You will receive licenses for production use as well as NFR licenses for internal testing purposes for all included software products.

  • Software Maintenance

    Benefit from maximum performance and security throughout the term: Install the latest versions at any time to keep your software up to date and reliable.

    • All Available Software Updates
    • New Features
    • Technical Optimizations
    • Security-Relevant Updates
    • Bug Fixes through Patches & Corrections
  • Technical Support

    Maximum security during ongoing operations: As the manufacturer, we provide personal support for setup, configuration, and application to ensure your processes run smoothly and efficiently at all times.

    • Personal Assistance with Initial Configuration & Setup
    • Answers to Technical & Content-Related Questions
    • Fast Support & Effective Problem Solving
    • Flexible Support via Telephone, Email & Remote Maintenance
    • Included: 1 Support Unit (15 Min.) per Year & Connection