FAQ: Support and Service

Articles
Title	Published Date
I am unsure if the ecoDMS GmbH software is the right solution for me!?	29/06/2026
I do not want to use paid support, what alternatives are there?	29/06/2026
How are the costs for support structured?	29/06/2026
How do I receive support and why is it subject to a charge?	29/06/2026
How does remote maintenance work? What do I need to consider?	29/06/2026
How can I claim my support service?	29/06/2026
How long is my support package valid?	29/06/2026
Where can I find information about my purchased support package?	29/06/2026
What is one Service Unit / Support Unit?	29/06/2026

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