Online Shop

Immediate dispatch via e-mail on receipt of payment

Purchase our products here and pay via Paypal, credit card, advance payment, or advance invoice. As business clients from the EU and Switzerland, you are subject to the reverse charge system, so you are required to enter your VAT ID number when you make a purchase.

Mini Support

Productcode: ecoDMS-SER-ECO-002
A support package includes direct contact with our technicians/consultants for questions and support surrounding all ecoDMS products: Installation • Setup • Applications • Troubleshooting
  • Support package with 2 units at 15 minutes
Download TeamViewer Details about DP-Agreement
41.18 EUR net
49.00 EUR gross
gross incl. 19 % TAX
Includes:
  • 2 units of 15 min.
Support Information:
  • One service unit corresponds to 15 minutes
  • For each quarter of an hour or fraction thereof
  • one unit is deducted from the purchased package
  • As a matter of course
  • we will not deduct any units from your package if the origin of the issue is a proven error in ecoDMS
  • Following the purchase
  • you will receive emails with information about your service number + contact options + about remote maintenance and DB-Agreement
  • A package is valid until all purchased units have been fully used up
  • The term is 12 months from the day the support package is issued and there is no automatic renewal
  • All services are provided via phone
  • email or remote maintenance
  • The telephone connection with the hotline is free for callers from the German landline network
  • For international or mobile calls
  • we provide a separate number to which the respective (roaming) price of the telephone provider applies.
  • Remote maintenance is carried out via TeamViewer
  • Before the remote maintenance session
  • you should install TeamViewer on your system and you will receive more information about this via email following your purchase
  • We recommend you close all applications that contain personal or classified information and to backup your system before requesting or accepting a remote maintenance session
Quantity:
Dispatch via Email
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