With ecoDMS ONE, you receive technical support directly from us as the manufacturer, covering tasks such as installation, setup, configuration, and troubleshooting. The ecoDMS ONE package includes one 15-minute support unit per concurrent connection per year. For instance, with three concurrent ecoDMS ONE connections, you receive three support units per year. This clearly defines the amount of support time included annually. Should you require additional support units beyond this allotment, they can be purchased separately in the online shop.
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