Services included in ecoDMS ONE during the contract period

  • Software Maintenance / Updates for All ecoDMS ONE Products

    Software Maintenance / Updates for the ecoDMS ONE Subscription

    • Provision of software updates, new features, and developments.
    • Correction of errors through patches and fixes.
    • Ensuring that your software always meets current requirements.
  • Technical Support During the Contract Period

    Technical Support for ecoDMS ONE

    • Support for installation, setup, and use of the software.
    • Answering questions and resolving issues.
    • Per concurrent connection: 1 support unit à 15 minutes per year (direct contact with the manufacturer).

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