Services included in ecoDMS ONE during the contract period

  • Software Maintenance / Updates for ecoDMS ONE Products

    Software Maintenance / Updates

    • Provision of software updates, new features, and developments.
    • Error correction via patches and fixes.
    • Ensuring that your software always meets the current requirements.
  • Technical Support During ecoDMS ONE

    Technical Support

    • Support for installation, setup, and use of the software.
    • Answering questions and solving problems.
    • Per simultaneous connection: 1 support unit @ 15 minutes per year (direct contact with the manufacturer).

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