Services included in ecoDMS ONE during the contract period

Benefit from maximum performance and security throughout the term: Install the latest versions at any time to keep your software up to date and reliable.

• All Available Software Updates
• New Features
• Technical Optimizations
• Security-Relevant Updates
• Bug Fixes through Patches & Corrections

Maximum security during ongoing operations: As the manufacturer, we provide personal support for setup, configuration, and application to ensure your processes run smoothly and efficiently at all times.

• Personal Assistance with Initial Configuration & Setup
• Answers to Technical & Content-Related Questions
• Fast Support & Effective Problem Solving
• Flexible Support via Telephone, Email & Remote Maintenance
• Included: 1 Support Unit (15 Min.) per Year & Connection