Uncertainty Regarding Retention Obligations
Business emails must be kept for several years; however, it is often unclear which specific messages are affected and whether all relevant information is ultimately complete.
Mailboxes Are Not a Reliable Archive
Emails are scattered across personal mailboxes, meaning that when employees change or cleanups occur, important histories and attachments could suddenly be missing.
Inquiries Waste Unnecessary Time
With customers, suppliers, or internal coordination, long search processes in email histories and attachments often occur before the correct message is clearly identified.
Access and Data Protection Are Not Properly Regulated
It is often not clearly regulated who is allowed to view or delete which emails, making unauthorized access possible or causing important proof to be lost.
