Your purchased ecoDMS licenses are valid indefinitely. This means you can continue to use the software in the purchased version permanently and without ongoing license costs. Only the period for updates is regulated:
- Free updates: When purchasing, you choose an update period of 24 or 48 months. During this time, all functional updates, security improvements and bug fixes are available to you free of charge.
- After the period expires: The software remains fully functional. However, you will no its longer receive new updates, and the version will no longer be actively supported by the manufacturer.
- Flexible extension: You can seamlessly extend the update period with a grace period of +/- 3 months. Upon extension, you can freely adjust the number of your concurrent connections. Add-ons are available independently of this.
At ecoDMS, you decide for yourself which services you need. In order to keep the software licenses permanently affordable, technical support is optional – you only pay for what you actually need.
- Flexible support: If required, you can book a support package at any time and get direct contact with the manufacturer. Billing is fair and transparent based on actual usage.
- Free help around the clock: For independent problem-solving, our extensive knowledge base, the official YouTube channel, as well as detailed manuals with tips, FAQs and step-by-step instructions are available to you free of charge.
Your advantage: Maximum flexibility, fair prices and professional support exactly when you need it.
ecoDMS breaks with expensive industry standards and proves that professional document archiving works according to the low-cost principle. A good DMS does not have to be expensive.
- One-time purchase: You pay a one-time fixed price per concurrent connection. There are no hidden fees or mandatory monthly subscriptions.
- Flexible update period: When purchasing, you can flexibly choose 24 or 48 months of free updates. An optional extension connects seamlessly (with a +/- 3-month grace period), allowing you to freely adjust the number of licenses. Add-ons are available separately at any time.
- No sales markups: Through direct online sales and by dispensing with expensive on-site consultant visits, we save costs – and pass this price advantage directly on to you.
- Transparent costs: For example, if 4 employees require concurrent access, you purchase 4 licenses one time. With that, everything is taken care of.
Licensing is not based on the total number of your employees, but exclusively on the concurrently active connections (concurrent users). This makes usage maximally flexible and transparently plannable for companies:
- Unlimited installations: You can set up the software on as many devices as you like. There is no license restriction per workstation or user account.
- Active access: The number of your licenses determines how many people can actively work in the system at the same moment.
Example: With 3 licenses, 3 employees can work simultaneously. As soon as a colleague logs off, the license is instantly released for the next user. This way, you do not have to license each individual employee separately and save costs.
The license prices of ecoDMS are particularly attractive because we combine mature open-source components with professional in-house developments. Through direct sales via our online shop, you save shipping costs and do not pay for expensive third-party licenses.
- Support as needed: Technical support is not priced in as standard. Anyone who wants help can simply book a flexible support package. This way, you only pay for what you actually use.
- Free help around the clock: For questions, our manuals, FAQs, knowledge base and our YouTube channel are available to you free of charge at any time.
Your advantage: Modern, powerful software at a fair price – with support exactly when you need it.
When you purchase an ecoDMS license, various services of the document management system are available to you. Per purchased license, one concurrent client connection and 10 API connects are included.
ecoDMS Connection Manager
Via the ecoDMS Connection Manager, you establish the connection to your ecoDMS on the client side. Per purchased ecoDMS connection, you can connect one concurrent connection (=one profile) in the Connection Manager with ecoDMS at a time.
ecoDMS Web Client
For the Web Client, one license is required for each concurrent login. If you want to use the Web Client parallel to the Desktop Client, for example, you require 2 licenses.
ecoDMS API Rest Service
To use the API, a free, concurrent connection for ecoDMS is required. To allow you to test the API, you automatically acquire a monthly quota of 10 API connects with each concurrent ecoDMS connection. These remain active even when purchasing additional API connects.
Each ecoDMS license is bound to one server instance. If you change or reinstall the server, you can easily take your license with you:
- Transfer license: First deactivate the license on the old system (e.g., PC) and then activate it on the new server (e.g., NAS).
- How it works: The administrator can control the activation directly via the ecoDMS Client. Data and settings move comfortably along via data backup.
- Support assistance: Should deactivation not be possible at any time, our support team will be happy to help via the free online deactivation form.
Tip: You can find exact details on data backup and migration in the ecoDMS Manual.
