• Support straight from the manufacturer
  • Can be ordered as an option
  • Flexible PrePaid Principle
  • Free manuals
  • Free training videos
We are pleased to offer you our professional support services during the introduction, operation and maintenance of our archiving systems.

Support (kostenpflichtig)

Exclusive support via free hotline and e-mail straight from the manufacturer according to the modern prepaid principle.
Wir geben unser Wissen in lehrreichen Webinaren an Sie weiter. Dabei präsentieren wir ausgewählte Themen anschaulich am Computer (online).
Our applord academy has a varied training and seminar offer on products in our product portfolio.

Support (gratis)

Find answers to frequently asked questions about our products and services here.
Our training videos offer the ideal introduction to the software.
Our PDF manuals gives a comprehensible and detailed explanation of the software.

Weitere Support- und Serviceleistungen (gratis)

You have found an error? Please let us know about it. Your feedback is important to us.
Here you can request the free restoration of your software licence through our service team.
Should your workstation not have internet access, activate your ecoDMS Archive manually here.
Here you can determine the latest software version for your existing license.
Read more about the system requirements for our software products and the available versions here.
Our software is under constant development to include the requests from users. Here you can read more about the development progress of our archiving systems in form of a change log.
Learn more about our remote maintenance service and the required CDP agreement within the scope of a support package.